Terms of Use 

Last modified: 19 February 2024

Terms of Use are written in English and can be translated into other languages at the discretion of the сompany. The English version is legally binding and takes precedence in case of contradictions between the English version and its translation.

Terms of Use govern the relationship between you and Playneta Limited, Cyprus company with  the registration number НЕ387744, with its address at 21 Athanasiou Diakou Street 3032 Limassol, Cyprus ("Playneta" or "Us" or "We") regarding your use of Playneta’s games, website getkisskiss.com and related services (the "Service"), including all information, text, graphics, software, and services, available for your use. By using this website and the services offered on it, downloading any software, or browsing the website, as well as by downloading any of Playneta’s mobile games from app stores or playing web-versions of the games, you accept the following Terms of Use. If you do NOT agree to all these Terms of Use, please do NOT use this website and/or download and/or play any of our games.

Playneta has the authority to modify the Terms of Use at any time, and the revised Terms become effective immediately upon posting on this website. It is essential to regularly review the most recent Terms of Use to stay informed about all terms and conditions governing your use of this website and Playneta’s games.

Additionally, Playneta retains the right to alter or update the content of the website and its games, or their format, without prior notice. Furthermore, Playneta has the discretion to terminate or limit access to the website for any reason.

WARRANTIES AND DISCLAIMERS

ALL INFORMATION, SOFTWARE, AND SERVICES OFFERED ON THIS WEBSITE ARE PROVIDED "AS IS" PLAYNETA HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

PLAYNETA MAKES NO WARRANTY, REPRESENTATION, OR GUARANTY AS TO THE CONTENT, SEQUENCE, ACCURACY, TIMELINESS, OR COMPLETENESS OF ITS INFORMATION, SOFTWARE, OR SERVICES. PLAYNETA MAKES NO WARRANTY, REPRESENTATION, OR GUARANTY THAT THE INFORMATION, PRODUCTS, OR SERVICES WILL BE UNINTERRUPTED OR ERROR FREE OR THAT ANY DEFECTS WILL BE CORRECTED.

PLAYNETA ASSUMES NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION, SOFTWARE, OR SERVICES REFERENCED OR LINKED TO ON THIS WEBSITE.

IN NO CASE SHALL PLAYNETA BE HELD LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, PUNITIVE, SPECIAL, OR INCIDENTAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, THOSE RESULTING FROM A LOSS OF BUSINESS, DATA, OR REVENUE; RELIANCE ON THE MATERIALS PRESENTED; DELAYS; OR BUSINESS INTERRUPTIONS ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF PLAYNETA INFORMATION) REGARDLESS OF WHETHER PLAYNETA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

DOWNLOADING AND USING ANY OF THE SOFTWARE OR SERVICES OFFERED ON THE WEBSITE ARE UNDERTAKEN AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE SYSTEM, LOSS OF DATA, OR OTHER HARM RESULTING FROM SUCH ACTIVITIES.

COPYRIGHT CLAUSE 

Copyrights, trademarks, and all other proprietary rights shown in the content (including, but not limited to, software, services, text, graphics, and logos) are reserved to Playneta and protected by intellectual property laws. Unless otherwise specified, the content presented on this website and/or in the app stores may be reproduced or distributed in unaltered form for personal, non-commercial use exclusively. Any alternative utilization of the content, such as distribution, reproduction, modification, display, or transmission, requires the prior written consent of Playneta and is strictly prohibited. All copyright and other proprietary notices must be preserved on all reproductions.

Playneta relinquishes all proprietary interests in its intellectual property rights, excluding its own. References to third-party services and software are provided by Playneta "AS IS" without any warranty, either expressed or implied.

Subject to these Terms of Use, Playneta provides you with a non-exclusive, limited, revocable, and non-transferable license to utilize the Services for your personal, non-commercial use. You are prohibited from: (a) altering, translating, reverse-engineering, reverse-compiling or decompiling, disassembling, creating derivative works, or using data gathering or extraction tools in conjunction with the Services; (b) reproducing, duplicating, copying, selling, reselling, or exploiting the Services, either in whole or in part, for any purpose without the explicit written consent of Playneta; (c) framing or employing framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without the express written consent of the respective owner; (d) utilizing data mining tools or automation tools such as spiders, crawlers, scripts, bots, or any automated method of recording information; (e) engaging in any conduct related to the Services that may be deemed illegal or tortious, including, without limitation, "hacking" the Services, or infringing on the intellectual property or other proprietary rights of Playneta or third parties.

Moreover, in the case where the Services constitute a downloadable game and/or application ("App"), Playneta provides you with a non-exclusive, non-transferable, revocable, and limited license to use the App for your personal, non-commercial use on authorized devices, unless otherwise specified. The App must not be duplicated, resold, or sublicensed. These Terms of Use are applicable to all versions and updates of the App, including both free and paid versions.

The App may incorporate measures to regulate access (including age controls), deter unauthorized copying, or otherwise aim to prevent any violation of the limited rights and licenses granted under these Terms. You are prohibited from taking any actions to bypass or defeat such security features. In the event of disabling or tampering with the technical protection measures, your license to use the App or other Services will be automatically revoked.

ACCESS TO THE SERVICES

ACCOUNT’S REGISTRATION 

Registration of an account ("Account") may be required before accessing certain Services. If you register an Account, you agree that you shall take all steps necessary to protect your credential details (such as log in details or social media account) and not share them with anyone. 

You may also have the option to access the Services through a social networking service. Your Account is personal and non-transferable, and you agree not to rent, lease, sell, trade, give away, bequeath, or transfer your Account to anyone else, or otherwise make available your Account to any third party. When registering your Account, you agree to provide accurate and complete information about yourself and to keep it updated. If you fail to keep your Account credential details in secret, or if you share your login details or Account with someone else (whether intentionally or unintentionally), you accept full responsibility for the consequences of this (including any unauthorized purchases) and agree to fully compensate us for any losses or harm that may result from this.

Having more than one Account or accessing the Services through multiple social networking services simultaneously is not allowed. You are solely responsible for maintaining the confidentiality of your password and username, as well as for any activities occurring under your Account. The use of automated methods to sign up for an Account is not authorized by Playneta, and Playneta reserves the right to immediately terminate your access to the Services or your Account if you violate these Terms or any applicable law, rule, or regulation in your jurisdiction.

By using the Services and providing us with your contact information, you explicitly consent to receive communications from us. If you prefer not to receive such communications, please refer to Playneta’s Privacy Policy.

You acknowledge and agree that you shall have no ownership or other property interest in the Account that you create within the Service. Playneta may suspend, terminate, modify, or delete the Account at any time for any reason or no reason, with or without notice to you.

You agree that you will not use your Account for commercial purposes, including but not limited to advertising, solicitation, or transmission of any commercial advertisements (junk or spam emails, chain letters, etc.)

USER’S AGE 

By utilizing the Services, you confirm that you are at least 18 years old (or have reached the age of majority if different from 18 in your jurisdiction) or that you have discussed and received approval for these Terms from your parent or guardian, who assumes full responsibility for your compliance with them. If you are under 13, you must obtain permission from your parent or guardian to use the Services, and without such permission, certain features may be disabled. Information regarding the handling of your personal information can be found in Playneta’s Privacy Policy or the specific privacy policy of the Service you are using.

TERMINATION 

We reserve the right to take actions, which may include terminating your Account and prohibiting you from using the Service in whole or in part (including but not limited to deleting your account) at any time if we reasonably believe that you have violated or breached any of these terms. If we suspend or terminate your account, you will have no further access to your account and/or any Content associated with it. As stated above, Playneta and third-party e-commerce payment providers will not issue any refund to you for Virtual Currency or Virtual Items acquired, developed during, or purchased in the Services.

IN-GAME CURRENCY AND GOODS

The Service may provide you with the opportunity to earn, purchase, or acquire in-game currency ("Virtual Currency") to access virtual digital goods or items ("Virtual Items"). The methods for obtaining Virtual Currency are solely determined by Playneta. It's important to note that Virtual Currency and Virtual Items do not constitute real currency, have no monetary value, and cannot be redeemed for legal currency or items of value outside of the Services.

Virtual Currency and Virtual Items, acquired through the Service, are granted to you under a limited, personal, revocable, non-transferable, and non-sub-licensable license for use within the Service. You do not possess any property interest, right, or title in or to any Virtual Currency or Virtual Items originating in or appearing within the Service, and they may not be transferred or resold in any manner, including through direct sale or auction services.

All transactions involving the sale of Virtual Currency and Virtual Items are considered final, and no refunds will be provided, except at the sole and absolute discretion of Playneta. Playneta assumes no liability for hacking or loss of your Virtual Currency, Virtual Items, or any goods or services obtained through Virtual Currency. There is no obligation on the part of Playneta to reimburse you for any Virtual Currency or Virtual Items obtained through this means. Playneta retains the right, at its sole discretion and without prior notice, to modify or restrict the price, availability, or order quantity of any Virtual Currency or Virtual Items and to refuse the provision of any such items.

Virtual Currency may have an expiration date. In the event of your Virtual Currency or Virtual Items expiring and your Account still being active, Playneta may, at its sole discretion, offer the conversion of such Virtual Currency into Virtual Items; however, Playneta is not obligated to do so. The forfeiture of Virtual Currency and Virtual Items may occur under various circumstances, including but not limited to: (a) termination or suspension of your Account or access to the Services for any reason; (b) breach of these Terms; (c) discontinuation of the Service by Playneta; or (d) disassociation from the Service on your part.

When conducting online purchases with Playneta’s Services, you must provide true, accurate, and complete information about yourself and provide a non-fraudulent means of payment. If you provide any personal or financial information that is untrue, inaccurate, or incomplete, or if Playneta has reasonable grounds to suspect that the information you provide is untrue, inaccurate, or incomplete, Playneta has the right to void related financial transactions, to revoke all associated software licenses acquired via such transactions, and to refer to appropriate authorities the details of such incidents.

REFUNDS

If you share your account or payment details, engage in policy abuse, or fail to secure your account with authentication, refunds are typically not issued. In the event of a refund, the standard terms and conditions of the payment processor regarding refunds will be applicable. Refunds to users do not include taxes previously charged for product purchases.

Special refund regulation for Google Play

If the purchase doesn't meet your expectations, doesn't function properly, or you no longer desire it, you have the option to:

How to find our contact information (for Google Play)

  1. Visit https://play.google.com/store.
  2. Browse or search for the game.
  3. Locate and select the game to open the detail page.
  4. Scroll down to the "Additional information" section.
  5. Review the contact information listed.

When you contact us, please, let us know:

  1. The game you’re using.
  2. The issue you’re having. Such as "My in-app purchase didn’t come through," or "the app isn’t working properly when I open it."
  3. The response you’d like. For example, mention whether you’d like help fixing the issue.

If your inquiry is about a problem with a purchase you made, you should expect a response within 3 (three) business days and within 24 hours to any support or product concerns stated to be urgent by Google.

Special refund regulation for AppStore

To address any issues with a purchase, you can report the problem to Apple using the link https://reportaproblem.apple.com. In cases where technical problems impede or unreasonably delay the delivery of the game, your only remedy is either the replacement of the game or a refund of the price paid, as determined by Apple. Apple reserves the right to decline a refund request if evidence of fraud, refund abuse, or other manipulative behavior is found. For additional information, please visit https://support.apple.com.

Refund regulation for other platforms

For any inquiries or requests related to in-game purchases made on other platforms, including web versions of our games, please direct them to Playneta's support.

EXTERNAL PRODUCTS, SERVICES AND LINKS

Playneta reserves the right to present third-party products within the Services. You take on all risks and liabilities connected with the utilization of any such third-party products. Furthermore, your rights and responsibilities concerning such products or services will be subject to the distinct terms of use and privacy policies outlined by the relevant third-party provider.

The Services may incorporate hyperlinks to external websites over which Playneta lacks control. Playneta assumes no responsibility for the accessibility of such external sites or resources and will not be held accountable for any content, advertising, products, or other materials on or obtainable from such third-party websites or resources.

RIGHTS TO CONTENT

Content encompasses all software (including games, titles, and computer code), communications (including stories, dialogues, concepts, documentation, and profile information), images, sounds, audio-visual effects, accounts, Virtual Currency and Virtual Items, and material produced by Playneta and/or received or made available during the Services or developed throughout the Services. It also includes feedback, comments, or suggestions Playneta receives from you regarding the Services. Unless expressly stated otherwise in writing, you acknowledge that all Content is owned, controlled, and/or licensed by Playneta. Playneta retains the right to utilize all Content for any purpose, including commercial and/or promotional use, without restriction or compensation to you. All Content is copyrighted under the laws of the Republic of Cyprus and/or similar laws in other jurisdictions, protecting it from unauthorized use. Playneta reserves all rights, including intellectual property and other proprietary rights, related to its Services. You are not allowed to copy, redistribute, publish, create derivative works, or otherwise exploit our Content or any part of it in violation of Playneta’s and/or any other third party’s intellectual property rights. Playneta, its logos, Services titles, and all related characters and elements are trademarks of Playneta and may not be used without its prior written consent.

If you are deemed to retain any right, title, or interest in our Content, you agree to assign solely and exclusively to Playneta all your rights, titles, and interests in such Content without additional consideration and perpetually under all applicable laws. If such assignment is ineffective under applicable law, you grant Playneta the sole, exclusive, irrevocable, sublicensable, transferable, worldwide, royalty-free license to reproduce, modify, create derivative works, publish, distribute, sell, transfer, transmit, publicly display, use, and practice such Content or any part of it, and to incorporate the same in other works in any form, media, or technology now known or later developed. To the extent permitted by applicable laws, you agree to waive all moral rights, rights of publicity, or privacy you may have to such Content.

At our discretion, Playneta representatives may monitor certain Content in the Services, though it cannot and makes no undertaking to monitor all Content. We may edit, refuse to post, or remove any objectionable Content violating these Terms at our sole discretion. If you encounter objectionable Content, you can bring it to our attention. We are not responsible for Content generated by users; users are entirely responsible for the completeness, accuracy, and/or usefulness of the Content they upload.

You acknowledge and agree that Playneta may use built-in tracking features to obtain information about your use of the Services, and such information is deemed to be Content under these Terms of Use.

USER BEHAVIOR GUIDELINES

Your use of the Service is governed by and subject to enforcement by Playneta through "User Conduct." You are solely responsible for understanding and complying with User Conduct, which governs all aspects of your interaction with the Services. Playneta reserves the right to determine what conduct is considered outside the spirit of the Services and may take disciplinary actions, including account termination and deletion, to enforce User Conduct.

If Playneta, at its sole discretion, finds that you have violated User Conduct, you may lose access to the offending item/items, and Playneta may take actions such as terminating your account and prohibiting you from using the Service.

You agree not to:

1. Transmit or post offensive content or use language deemed offensive by Playneta, including content or language that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, hateful, sexually explicit, or racially, ethnically, or otherwise objectionable.

2. Post another user's personal information in the Services or any game-related services without their express written consent.

3. Violate the contractual, personal, intellectual property, or other rights of any party, or promote illegal activity.

4. Improperly use Playneta’s support services, including submitting false reports of abuse or misconduct.

5. Disable, interfere with, or circumvent any security feature of the Services or any feature restricting or enforcing limitations on the use or access to the Services or Content.

6. Engage in activities leading to the defrauding of an authorized user of Virtual Currency or Virtual Items earned through authorized gameplay and/or purchased in the Services.

7. Sell Playneta’s games, including Virtual Currency or Virtual Items, user accounts, and/or access to user accounts for real currency or items and/or services of monetary value.

8. Engage in cheating or any fraudulent activity as determined by Playneta to be in conflict with the spirit of the Services.

9. Use or participate in the use of unauthorized third-party software designed to modify or interfere with the Service and/or any Playneta games.

GOVERNING LAW. These Terms of Use shall be governed by and construed in accordance with the laws of the Republic of Cyprus.

INFRINGEMENT NOTIFICATION

Any claims related to the Services should be addressed to:
E-mail: support_team@playneta.gg
Phone Number: +357 96 956 530
Playneta Limited НЕ387744, 21 Athanasiou Diakou Street 3032 Limassol